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Policy

Refund policy

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Because our products are digital downloads delivered instantly, we generally don't offer refunds for change of mind once the file has been accessed.

Your consumer rights

Nothing in this policy limits your rights under the Australian Consumer Law. If a product is faulty, not as described, or you can't access it, contact us and we'll fix it or provide a refund.

How to request help

Email helloascendyourself@gmail.com with your order number. We aim to reply within 2 business days.